Contact Us

We are a small, family-run heritage brand from Skardu, Gilgit-Baltistan — and we genuinely love hearing from our customers. Whether you have a question about an order, want to request a custom size or embroidery, or simply want to know more about the story behind our brand, we are here for you.

Browse our full collection before reaching out — chances are your question is answered on the product page or in our FAQ.

Reach Us Directly

What Can We Help You With?

🛍️ Order Questions

Already placed an order and want an update? Send us your order number on WhatsApp and we will check your dispatch status immediately. We offer free delivery across Pakistan — see our full Shipping Policy for delivery timelines.

📏 Custom Sizing

Not sure about sizing? Every stitched suit , women's piece , and kids garment can be made to your exact measurements. Send us your measurements on WhatsApp and we will advise the best fit — or arrange a fully custom stitch at no extra charge for standard measurements. Also see our Size Guide .

🧵 Custom Embroidery & Special Orders

Want a specific colour, embroidery pattern, or a piece designed for a wedding or special occasion? We love custom orders. Send us a WhatsApp message with your requirements — fabric, colour, occasion, and deadline — and we will come back to you with options and pricing within 24 hours. Our bridal and formal pieces are among our most requested custom works.

🎁 Gifting & Bulk Orders

Looking for a meaningful gift? Our hand-embroidered wall frames and cushion covers are among our most gifted pieces for Eid, weddings, and housewarmings. For bulk orders of 5 or more pieces, contact us directly for special pricing.

↩️ Returns & Exchanges

Received something that needs to be returned or exchanged? Please read our Return & Refund Policy first, then WhatsApp us with your order number and photos of the item within 3 days of delivery.

Find Us on Social Media

Follow us for new arrivals, behind-the-scenes craft stories, and a glimpse into the artisan workshops of Skardu:

• Instagram: @gullkhatoonbyaniees
• Facebook: Gull Khatoon By Aniee's
• WhatsApp: +92 345 9059993

Visit Our Workshop in Skardu

You are always welcome to visit us in person, meet our artisans, and see the craftsmanship up close. Our workshop and store is located in Sukamaidan, Hyderabad, Skardu — right in the heart of Gilgit-Baltistan.

Address:
Gull Khatoon By Aniee's
7JVM+GJJ, Link Road, Sukamaidan,
Hyderabad, Skardu,
Gilgit-Baltistan, Pakistan

Workshop Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (PKT)
Sunday: Closed
For visits outside these hours, please arrange in advance via WhatsApp.

Quick Links

Stitched Collection  |  Unstitched Collection  |  Men's Wear  |  Women's Wear  |  Kids Collection  |  Wall Frames & Home  |  Our Heritage  |  FAQ  |  Size Guide