Privacy policy

Last updated: 25 June 2026

Gull Khatoon By Aniee's ("we," "us," "our") operates the website https://gullkhatoon.com/. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our handcrafted Balti heritage clothing and home products.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

When you browse, create an account, or place an order with us, we may collect:

  • Personal details such as your name, phone number, email address, and shipping/billing address
  • Order information, including products purchased, order history, and payment confirmation (we do not store full card or payment details — these are processed securely by our payment provider)
  • Contact form submissions, including your name, email address, and message content
  • Account information, if you create a customer account on our store
  • Technical information, such as your IP address, browser type, and device information, collected automatically when you visit our site

How Information Is Used

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your orders, inquiries, or customer support requests
  • Send updates about new collections, offers, or heritage stories — only if you have subscribed to our newsletter
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or misuse of our website

Cookies and Tracking Technologies

Gull Khatoon does not currently use cookies for advertising or marketing tracking. Our website may still rely on essential, non-tracking technical functions required for the store to operate correctly (such as keeping items in your cart). If this changes in the future, this policy will be updated accordingly.

Analytics Services

We use Google Analytics to understand how visitors use our website — including which pages are viewed, how long visitors stay, and general traffic patterns. This helps us improve our site and product offerings. Google Analytics may collect data such as your approximate location, browser type, and pages visited. You can learn more about how Google handles this data at Google's own Privacy Policy page.

Advertising Partners

We do not currently use Google AdSense or any third-party advertising partners on our website. We do not sell or share your personal information with advertisers.

Third-Party Services

We may use trusted third-party services to operate our store, including:

  • Shopify, our e-commerce platform, which processes orders and stores customer data securely
  • Payment processors, to securely handle transactions
  • Shipping and delivery partners, to fulfill and track your orders

These providers only receive the information necessary to perform their specific service and are not authorized to use your data for any other purpose.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we work hard to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and products are intended for general audiences, including items for children's wear purchased by parents or guardians. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

User Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal and order-related record-keeping requirements
  • Unsubscribe from marketing emails at any time using the unsubscribe link in any newsletter

To exercise any of these rights, contact us at gullkhatoon910@gmail.com.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: gullkhatoon910@gmail.com
  • Phone: +92 345 9059993
  • Location: 7JVM+GJJ, Link Road, Sukamaidan, Hyderabad, Skardu, Gilgit-Baltistan, Pakistan

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.